Terms of Use

Article 1 (Purpose)

These terms set out the rights, obligations and responsibilities of the Clinic and of users in relation to the services the Clinic’s website provides.

Article 2 (Definitions)

Article 3 (Publication and amendment of these terms)

• The Clinic publishes these terms through a link at the foot of the website so that anyone can read them.
• The Clinic may amend these terms to the extent that doing so does not breach the applicable law.
• When these terms are amended, the Clinic will announce the amendment and its effective date on the website at least seven days beforehand — and at least thirty days beforehand where the amendment is unfavourable to users.
• If you do not agree to the amended terms, you may stop using the website.

Article 4 (What the website provides)

The website provides the following.

• Information about the Clinic, its doctors, its opening hours and how to get there
• Information about the treatments and surgery the Clinic performs
• Information for patients travelling from abroad, and the contact channels the Clinic answers on
• Announcements about the Clinic’s events and news
• Receipt of consultation enquiries

The website has no membership, no login and no payment, and using it costs nothing. The Clinic does not examine, diagnose or prescribe through the website, and provides no medical treatment online.

Article 5 (Consultation enquiries)

A consultation enquiry is a question left with the Clinic. It does not by itself confirm an appointment. Appointments are confirmed separately, through the contact channels the Clinic directs you to.

• The Clinic replies during its opening hours, by whichever method you chose when sending the enquiry — WhatsApp or e-mail. The Clinic’s opening hours are Korea Standard Time (UTC+9), so a reply may reach you outside your own working day, and how long it takes depends on how many enquiries are waiting.
• What you write is used only to answer your enquiry; the details are governed by the Privacy Policy.
• The Clinic may decline to reply to, or refuse to accept, an enquiry that gives contact details that are not genuine, that is sent for advertising, promotion or sales purposes, that repeats the same content so as to obstruct the Clinic’s work, or that contains abuse or threats.

If your symptoms are urgent or serious, do not wait for a reply to an enquiry. Telephone the Clinic or go to your nearest emergency medical facility. The enquiry form is not an emergency contact channel.

Article 6 (About the medical information on this website)

The descriptions of treatments and surgery on this website are general information. They do not replace an examination, a diagnosis or a prescription for any particular person.

• Results and recovery times differ from person to person. Nothing written here means that the same will happen for everyone.
• Every medical procedure can have side effects. Whether a procedure suits you, and what risks it carries, must be established through consultation and examination with a doctor.
• Where photographs or cases appear on this website, they show what happened in those cases and are not a promise of the same outcome.
• If you are under the care of another clinic or are taking any medication, please tell us when you consult us.
• Whether a treatment described here is permitted, and how it is regulated, differs from country to country. What is described on this site is the practice of a clinic licensed in the Republic of Korea and performed in the Republic of Korea.

The information here changes when a treatment or a device changes. What you actually receive, and its scope, is decided in consultation and examination at the Clinic.

Article 7 (Events and promotions)

• Events announced on this website apply for the period and on the conditions stated in the announcement.
• An event may be changed or may end earlier than announced where there is good reason — a treatment or device changes, or the Clinic can no longer perform it as announced. The Clinic announces such a change on the website.
• Whether an event applies to you is confirmed at consultation, because a treatment is performed only where it is medically suitable for you.

Article 8 (Users’ obligations)

When using the website you may not do any of the following.

• Interfere with the normal operation of the website
• Collect the contents of the website in bulk by automated means, or connect to it repeatedly within a short time
• Send a consultation enquiry using someone else’s name or contact details
• Infringe the copyright or other rights of the Clinic or of any third party
• Act in breach of the law or contrary to public order and morals

Article 9 (Copyright)

• Copyright and all other rights in the text, photographs, images and page design on this website belong to the Clinic or to the rightful owner.
• You may not reproduce, distribute or transmit them, or use them for commercial purposes, without the Clinic’s prior consent.
• Viewing them privately, or quoting them with attribution, does not fall under this article.

Article 10 (Availability and interruption of the service)

• The website is in principle available 24 hours a day, every day of the year.
• It may nevertheless be interrupted for a time where this is unavoidable — for system maintenance or replacement, a communications failure, or a natural disaster.
• The Clinic announces interruptions it can foresee. Where an interruption arises from something that could not be foreseen, it may not be announced in advance.
• Replies to consultation enquiries are sent during the Clinic’s opening hours, which are Korea Standard Time (UTC+9).

Article 11 (Links to external sites)

• The website contains links to sites the Clinic does not operate — messaging channels, maps, social media, video — and embeds content from them within its pages.
• The terms and policies of each of those sites govern their content, their services and their handling of personal information, and the Clinic is not responsible for them.
• What each external tool does inside our pages is set out in section 9 of the Privacy Policy.

Article 12 (Protection of personal information)

The Clinic protects users’ personal information in accordance with the applicable law. What we receive, what we use it for, where it is held and when we delete it are governed by the Privacy Policy.

Article 13 (Languages)

This website is published in nine languages. The translations are provided so that you can read the site in your own language; the English text of these terms and of the Privacy Policy is the reference version, and where a translation differs from it, the English text applies.

Article 14 (Responsibility)

• The Clinic is not responsible for failing to provide the website where this results from something outside its control, such as a natural disaster or a communications failure.
• The Clinic is not responsible for the consequences of decisions you make on the basis of the information on this website alone. Medical decisions must be made through consultation and examination with a doctor (Article 6).
• This does not apply, however, where loss is caused to a user by the Clinic’s intent or gross negligence.

This article concerns use of the website. Responsibility for medical treatment the Clinic actually performs is governed by the Medical Service Act and other applicable law of the Republic of Korea, not by these terms, and these terms cannot reduce or exclude it.

Article 15 (Governing law and resolution of disputes)

• The law of the Republic of Korea applies to these terms and to use of the website.
• If a dispute arises between the Clinic and a user, the parties will confer in good faith to resolve it.
• Where a dispute is not resolved by agreement, proceedings shall be brought before the court having jurisdiction under the Civil Procedure Act of the Republic of Korea.

Where the law of the country you live in gives you rights as a consumer that cannot be set aside by agreement, this article does not take them away.

Clinic details

Supplementary provisions

• These terms apply from the effective date shown above.
• These terms were made on that date; there are no earlier terms.